Workshops
We design training that holds your team with care while building the skills to deliver with confidence.
Our workshops balance reflection and action, creating moments of reset that lead to renewed commitment. With expert facilitation and deep public sector experience, we equip leaders and teams to align, grow, and deliver lasting outcomes for the communities they serve.
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Public Servants helped us zoom out at a critical time—to pause and reflect on what’s working, what’s not, and how we can best work together to create the best possible experience for people in Minnesota.
– Abigail Fisher • Digital Services Unit | Minnesota Department of Human Services
What you’ll get
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Sector and industry experience
We’ve walked in your shoes. Our deep government and nonprofit experience means we understand your challenges—and know how to help you thrive.
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Live, experienced facilitation
Every workshop is led in real time—remote or in person—by facilitators who bring energy, clarity, and practical guidance for groups of 3 to 50.
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Tailored materials
We adapt presentations and supporting resources to fit your team’s environment, priorities, and needs.
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Hands-on activities
Our workshops are interactive by design, with exercises, templates, and instructions that support varied learning styles.
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Resource kit
You’ll leave with tools and materials to sustain the work—plus next steps and certificates of completion to empower your team.
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Q&A or debriefing
We offer a follow-up session to answer questions, reinforce key insights, and ensure your investment delivers lasting value.
What we bring
Our team combines strategic, facilitation, and management expertise rooted in decades of public sector work.
Strategy: designing structures to meet goals
Facilitation: inclusive, safe, and effective
Documentation: from notes and reports to actionable plans
Leadership: clear communication, decision frameworks, and reporting
Environments: federal, state, tribal, and municipal
Sectors we serve: healthcare and public health, environment, workforce and people practices, social services, civic technology, and public benefits systems
Featured workshops and trainings
We developed these workshops for government, nonprofit, and civic organizations—and for product, design, and policy leaders ready to strengthen delivery and build trust.
Not sure which fits best? Compare options here or reach out—we’ll guide you or co-create something new together.
Design operations in government
Strong design operations (DesignOps) creates the structure and support teams need to deliver reliably and at scale
Build the infrastructure and processes needed to support scalable, sustainable design. Topics include team structure, governance, toolkits, workflow optimization, and embedding design within broader delivery and policy environments.
Half-day
Remote-friendly, design discipline-specific
Established to empower scalable, sustainable design
“The reports were especially helpful to share with my leadership team who weren’t able to attend the sessions. The insights helped them better recognize some of the interpersonal dynamics at play that they hadn’t seen or weren’t sure how to address.”
–Workshop participant, U.S. state team
Better together: product and design in government
When human-centered design (HCD) and product management (PDM) teams share understanding and work in sync, delivery becomes smoother, more user-centered, and more impactful. They’re better together.
A collaborative workshop unifying two essential functions for smoother, more impactful service delivery. Built for product management and design teams’ participation, we align on roles, decision-making pathways, and stronger working relationships.
2 hours
Remote-friendly, cross-disciplinary
Strengthens delivery, reduces friction
“As someone new to government, it was grounding to see the foundational structures of this work laid out so clearly.”
–Workshop participant, U.S. state team
Civic design for public sector leaders
In a time of high expectations and limited resources, understanding and investing civic design helps government teams deliver with more clarity, confidence, and impact.
An interactive workshop introducing civic and government design to non-designers—especially policy, communications, and service delivery leaders. Built for government teams seeking to deepen public trust, improve outcomes, and better connect policy to lived experience.
Half day
Remote-friendly, cross-disciplinary
Inspires action, unlocks capacity
Mastering public sector research
With the right tools and orientation, researchers can generate insights that get results through strengthened services, informed policy, and deepened community trust.
This multi-day workshop helps human-centered design and research teams adapt what they know to serve the public good—ethically, effectively, and with confidence. Meet federal/state research standards with ease. Lead with curiosity and rigor—and turn insights into action.
3, half days
Remote-friendly, discipline-specific
Deepens insights, empowers results
Community engagement
Strong public involvement requires more than outreach—it takes design, facilitation, and follow-through that build trust.
This training equips teams to design equitable engagement, build trust, and apply feedback to shape better policies and services.
Two days
Remote-friendly, cross-disciplinary
Equips teams for equitable engagement and thoughtful action
🔗 (Coming soon) Download the sample agenda: Community engagement
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I left each session with new insights but never felt run down—which speaks to Public Servants’ skillful planning and guidance.
– Participant in a multi-workshop package, U.S. state team
✺ Frequently asked questions ✺
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Yes. If you’re interested in more than one workshop, just share which ones, your timeline, and the size of your group. We’ll create a package that fits your needs. In fact, every client so far has chosen multiple workshops—finding that the sessions build on each other and deepen the impact.
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We’re happy to adapt. Share what you’re hoping to achieve and which workshop(s) caught your eye, and we’ll work with you to tailor the experience. As one client put it: “Public Servants heard my feedback and adjusted the agendas of two workshops to fit our team’s unique needs—and seamlessly integrated those changes.”
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Absolutely. With advance notice, we can meet a wide range of accessibility and participation needs. Please include your requests when reaching out, and we’ll partner with you to make it work.
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Yes. We enjoy leading workshops and sessions in person—whether at a conference, a team offsite, or your own office. Just share which workshop(s) you’re interested in, your location, group size, and any details you already have in place (like venue or date). We’ll work with you to make it happen.