In Service: Notes from the Field

Tactical insights and thoughtful dispatches from inside the work.


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We write regularly about the ideas, tools, and practices shaping better public systems. View all blog posts or browse posts by theme to dig into the topics that matter most to you.

News & Updates Public Servants Team News & Updates Public Servants Team

Scholar in residence

Public Servants founder and CEO Ashleigh Axios joins the University of Arkansas School of Art as its inaugural Design Scholar in Residence, connecting design, public policy, civic engagement, and professional practice across the fall semester.

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Ideas & Essays Public Servants Team Ideas & Essays Public Servants Team

Defining the work

You don’t need to have everything figured out before bringing in outside help. Here are a few things nonprofits can consider when defining the work—and where the right partner can help.

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Civic Glossary Public Servants Team Civic Glossary Public Servants Team

Government services

Government services are how many people experience public institutions in everyday life. Explore what counts as a government service, what it takes for one to work well, and why the systems behind the experience matter.

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Civic Glossary Public Servants Team Civic Glossary Public Servants Team

Alt text

Alt text helps make the meaning behind images available to more people. Learn what alternative text is, where it's used, and why it's an important part of creating more accessible digital communication.

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News & Updates Public Servants Team News & Updates Public Servants Team

Fall internship applications now open

Public Servants’ Fall 2026 creative and civic practice internship is a paid, part-time, remote contract role offering space for early-career creatives to contribute to real projects in design, storytelling, and public-interest work. Applications are open.

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Ideas & Essays Branda Ayo Ideas & Essays Branda Ayo

Helping residents avoid scams

A scam can begin with the right message reaching the right person at the right time. Learn why scams succeed, why local governments have an important role to play, and how trusted public resources can help residents prevent, recognize, and respond to fraud.

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Civic Glossary Branda Ayo Civic Glossary Branda Ayo

What is Birthright Citizenship?

Birthright citizenship determines how most people born in the United States become citizens. Learn where the principle comes from, how the Fourteenth Amendment established it, who it applies to, and why it remains a foundational part of constitutional democracy.

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News & Updates Public Servants Team News & Updates Public Servants Team

Service to the Citizen Awards

Public Servants is proud to sponsor the 2026 Service to the Citizen Awards as a challenge coin sponsor, celebrating the individuals and teams whose work strengthens public services and improves lives across the United States.

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Explore the Civic Glossary

Making public service easier to understand—one concept at a time.

Government and public service rely on ideas, systems, and terminology that aren't always easy to navigate. The Civic Glossary explains the concepts that shape public life through clear, accessible articles grounded in history, practice, and real-world examples.

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