We help mission-driven leaders make public systems work better
We’re a team of experienced public servants, designers, and strategists who help organizations solve complex problems and strengthen systems that serve everyone better.
Co-creating what public service can be.
Public Servants is built by former public sector leaders, creative problem solvers, and civic-minded practitioners. We’ve been in your shoes, and we bring the strategic, operational, and design expertise needed to help you serve people better.
We believe working with the public is the only way to work for the public.
Who we are
Some systems are outdated. Others were broken by design.
We partner with mission-driven leaders to rebuild them, with clarity, courage, and community at the center.
Main ways we serve
We understand the challenges of serving the public and navigating complex systems.
Our team partners with mission-driven organizations to identify opportunities, remove barriers, and co-create effective, lasting solutions that improve public services. Whether you need support in one area or across them all, we’ll work with you to design thoughtful, goal-aligned solutions.
Modernizing systems
Strengthening human and digital infrastructure for efficiency and resilience.
Engaging community
Bringing public voices into decisions that affect their lives.
Accelerating policy adoption
Guiding teams to implement change with clarity and care.
Designed for impact at every level of public service!
Take a workshop or training with us
Build your team’s ability to navigate complexity, engage communities, and deliver on mission—with training designed for the realities of the public sector.
Designing for the public good
A workshop introducing civic and government design to government teams seeking to deepen public trust, improve outcomes, and better connect policy to lived experience.
Research with purpose
A workshop orienting experienced design researchers to the realities of public-sector work. Learn how to conduct research that’s inclusive, ethical, and built for civic impact.
Community engagement
Training to design and facilitate meaningful, accessible public engagement for outreach, trust-building, equitable participation, and applying feedback to inform policies, services, and solutions.
Design operations in government
Training to co-create scalable, sustainable design within government—from organizational structure to governance, and workflow optimization to embedding design within delivery.
In Service: Notes from the Field by Public Servants
Insights, lessons, and reflections from our team and partners as we work together to create better public programs.
Learn more about why we launched In Service: Notes from the Field.
The problem beneath the problem in public service
Public systems aren’t just outdated, they were never built for the future we need. Here’s what we’re doing to reimagine public work from the inside out.
What’s in a name
Public Servants isn’t just the name of our consultancy, it’s a statement of purpose. A call-in. A commitment.
Boundary spanning
Discover why boundary spanning—connecting people, ideas, and systems—is essential for solving complex public service challenges and leading across silos.
Let’s co-create what’s possible for the public good.
Whether you're tackling outdated systems or launching bold new efforts, we help you deliver public value with care, integrity, and measurable progress.