In Service: Notes from the Field
Tactical insights and thoughtful dispatches from inside the work.
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We write regularly about the ideas, tools, and practices shaping better public systems. View all blog posts or browse posts by theme to dig deeper into the topics that matter most to you.
Trust Signals Scorecard
Public trust isn’t earned at launch, it’s earned in the lead-up. The Trust Signals Scorecard is a free, fast tool for civic leaders to evaluate whether their programs, policies, or communications reinforce public confidence—or unintentionally erode it. Before you publish, pause here.
How we decide who to work with
We built the Fit Snapshot to help us make thoughtful, values-aligned decisions about who we work with. This post offers a transparent look at how we assess potential partners—not to judge, but to make sure we can show up with care, clarity, and integrity.
What we mean by “public service”
Not all public service should be celebrated. In this post, we share what we mean by public service—acknowledging past harms while standing with those who show up to build care-centered, community-rooted systems for the future.