In Service: Notes from the Field

Tactical insights and thoughtful dispatches from inside the work.


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We write regularly about the ideas, tools, and practices shaping better public systems. View all blog posts or browse posts by theme to dig into the topics that matter most to you.

News & Updates Public Servants Team News & Updates Public Servants Team

Scholar in residence

Public Servants founder and CEO Ashleigh Axios joins the University of Arkansas School of Art as its inaugural Design Scholar in Residence, connecting design, public policy, civic engagement, and professional practice across the fall semester.

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Civic Glossary Public Servants Team Civic Glossary Public Servants Team

Alt text

Alt text helps make the meaning behind images available to more people. Learn what alternative text is, where it's used, and why it's an important part of creating more accessible digital communication.

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News & Updates Public Servants Team News & Updates Public Servants Team

Fall internship applications now open

Public Servants’ Fall 2026 creative and civic practice internship is a paid, part-time, remote contract role offering space for early-career creatives to contribute to real projects in design, storytelling, and public-interest work. Applications are open.

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News & Updates Public Servants Team News & Updates Public Servants Team

Summer 2026 interns

Meet Public Servants’ Summer 2026 intern cohort—a talented set of emerging illustrators, digital strategists, and researchers exploring the intersection of public service and creative practice. Get to know them in their own words.

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Civic Glossary Public Servants Team Civic Glossary Public Servants Team

What is accessibility?

Accessibility is the practice of ensuring people can meaningfully access, understand, navigate, and participate in environments, services, programs, products, and communications. In public-interest work, accessibility extends beyond websites and compliance—it shapes whether people can fully participate in public life.

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Civic Glossary Public Servants Team Civic Glossary Public Servants Team

Public interest

Public interest refers to the well-being of the broader community—prioritizing outcomes that benefit society as a whole. But in practice, defining and delivering on the public interest requires more than intention. It demands clear judgment, inclusive design, and systems that translate values into real-world impact.

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Ideas & Essays Megan Smith Ideas & Essays Megan Smith

Mail matters: Engaging youth

Children’s magazines have spent decades learning how to capture—and sustain—young readers’ attention. In this guest essay, we explore what children’s publishing can teach nonprofits, governments, and others working to connect meaningfully with the next generation.

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News & Updates Public Servants Team News & Updates Public Servants Team

Spring 2026 interns

Meet the Spring 2026 Public Servants interns—a set of emerging designers, writers, and researchers exploring public service as a lived, ethical practice. In their own words, they share what draws them to civic work and what they hope to build this season.

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Explore the Civic Glossary

Making public service easier to understand—one concept at a time.

Government and public service rely on ideas, systems, and terminology that aren't always easy to navigate. The Civic Glossary explains the concepts that shape public life through clear, accessible articles grounded in history, practice, and real-world examples.

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