In Service: Notes from the Field

Tactical insights and thoughtful dispatches from inside the work.


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We write regularly about the ideas, tools, and practices shaping better public systems. View all blog posts or browse posts by theme to dig deeper into the topics that matter most to you.

Ideas & Essays Patty Beirne Ideas & Essays Patty Beirne

Anti-ego design

Anti-ego design isn’t about working quietly in the background—it’s about showing up with humility, listening deeply, and co-creating solutions that last. Here’s how to recognize and support designers who put outcomes and communities ahead of ego.

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Field Notes Public Servants Team Field Notes Public Servants Team

Summer Fridays: Recap 1

The first Summer Fridays session explored a provocative question: What if implementation was the most creative part of public work? Participants shared stories, challenges, and sparks of possibility—reframing implementation as a space for collaboration, experimentation, and care. Read the full recap and see what’s next in the series.

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