In Service: Notes from the Field
Tactical insights and thoughtful dispatches from inside the work.
Explore by topic
We write regularly about the ideas, tools, and practices shaping better public systems. View all blog posts or browse posts by theme to dig deeper into the topics that matter most to you.
Anti-ego design
Anti-ego design isn’t about working quietly in the background—it’s about showing up with humility, listening deeply, and co-creating solutions that last. Here’s how to recognize and support designers who put outcomes and communities ahead of ego.
Why I started Public Servants LLC
I started Public Servants LLC to help reimagine how public systems serve people—with care, clarity, and the courage to do things differently.
Earning trust in public service
Trust in public service must be earned, slowly, and through relationship. In a time when confidence in institutions is fragile, this post explores what it really takes to (re)build trust with the communities we serve: presence, consistency, care, and accountability. There are no shortcuts, and the work is worth it.
Public servants in government
Public servants do the quiet, essential work that keeps government moving. This post explores their roles, challenges, and why supporting them is key to public trust.
What is a public servant?
Public servants are more than job titles, they're the people who keep public systems working with care and commitment. In this post, we define the term and reclaim its meaning for today.
How we decide who to work with
We built the Fit Snapshot to help us make thoughtful, values-aligned decisions about who we work with. This post offers a transparent look at how we assess potential partners—not to judge, but to make sure we can show up with care, clarity, and integrity.
What we mean by “public service”
Not all public service should be celebrated. In this post, we share what we mean by public service—acknowledging past harms while standing with those who show up to build care-centered, community-rooted systems for the future.
Public service problems
Public systems aren’t just outdated—they were never built for the future we need. Here’s what we’re doing to reimagine public work from the inside out.
Behind the name Public Servants
Public Servants LLC isn’t just the name of our consultancy—it’s a statement of purpose. A call-in. A commitment.